Privacy Policy

Effective Date: 01 May 2025

JU ACTIVE (as in “We,” “Our,” or “Us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website www.juactive.net and interact with our services.

1. Information We Collect

We collect the following types of personal information for our customer record only:

  • Personal Information You Provide:
    • Name, email address, phone number
    • Billing and shipping address
    • Payment information (processed securely through third-party payment gateways)
    • Account login credentials (if you create an account)
    • Communication preferences
  • Automatically Collected Information:
    • IP address, browser type, operating system
    • Pages visited, time spent on site, and referring URLs
    • Device information through cookies and similar tracking technologies

2. How We Use Your Information

We may use the information we collect to:

  • Process orders and fulfill your purchases
  • Send order confirmations and updates
  • Provide customer support
  • Personalize your shopping experience
  • Send promotional emails (only if you opt in)
  • Improve our website, services, and product offerings
  • Detect and prevent fraud and other prohibited activities

3. Sharing of Information

We do not sell or rent your personal data. We may share your information with trusted third parties in the following situations:

  • Service Providers: Payment processors, shipping companies, marketing platforms, and IT service providers
  • Legal Obligations: If required by law, court order, or government regulation
  • Business Transfers: In the event of a merger, acquisition, or sale of JUACTIVE assets

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and serve targeted advertisements. You can control cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have rights under applicable laws to:

  • Access the personal data we hold about you
  • Correct or delete your personal information
  • Opt out of marketing communications
  • Withdraw consent at any time

To exercise these rights, contact us at support@juactive.net.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. Please review their privacy policies independently.

8. Children’s Privacy

JUACTIVE does not knowingly collect or solicit personal information from individuals under the age of 13. If we learn that we have collected personal information from a child, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review it regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: support@juactive.net
🌐 Website: www.juactive.net