Terms and Conditions

Effective Date: 01 May 2025

Welcome to JU ACTIVE. These Terms & Conditions (“Terms”) govern your use of our website www.juactive.net (the “Site”) and the services and products provided through the Site. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Use of the Website

You must be at least 18 years old or have the consent of a parent or guardian to use this website. You agree to use the Site for lawful purposes only and in accordance with all applicable local, state, and international laws.

2. Products and Orders

We strive to display accurate product descriptions, images, and pricing, but we do not guarantee the completeness or accuracy of the information. JU ACTIVE reserves the right to:

  • Modify or discontinue products at any time
  • Limit the quantities of any products
  • Refuse or cancel any order at our sole discretion

3. Pricing and Payments

All prices are listed in KWD and are subject to change without notice. We accept major credit/debit cards and other secure online payment methods.

  • Payment must be received in full before an order is processed.
  • JU ACTIVE uses third-party payment gateways. We do not store your payment details.

4. Shipping and Delivery

We aim to process and ship all orders promptly. Delivery times may vary based on location and shipping method.

  • Shipping charges and estimated delivery dates are provided at checkout.
  • JUACTIVE is not responsible for delays caused by carriers or customs.

5. Returns and Refunds

We want you to love your purchase. If you are not satisfied:

  • You may return items within [e.g., 7 days] of delivery in their original, unused condition.
  • Sale items and certain personal-use items may be non-returnable.
  • Shipping costs are non-refundable unless the return is due to our error.

Please review our full Return Policy for more details.

6. Intellectual Property

All content on this website — including text, images, logos, graphics, and product designs — is the property of JU ACTIVE or its content suppliers and is protected by copyright, trademark, and intellectual property laws.

  • You may not reproduce, distribute, or exploit any content without prior written permission.

7. Account and Security

If you create an account on our Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities under your account.

8. Limitation of Liability

JUACTIVE is not liable for any direct, indirect, incidental, or consequential damages arising from the use of, or inability to use, our Site or products.

  • All products are provided “as is” without any warranties beyond those offered by the manufacturers.

9. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience, and we do not endorse or assume responsibility for their content or practices.

10. Changes to Terms

JUACTIVE reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the Site after changes are posted constitutes your acceptance of those changes.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kuwait, without regard to its conflict of law principles.